Quality and Customers

Adif and Adif - Alta Velocidad certify their management systems in accordance with IS0, UNE and EFQM standards with improvement plans which are renewed and audited annually.

EFQM 500
Adif and Adif - Alta Velocidad certify our management systems in accordance with IS0, UNE and EFQM standards with improvement plans which we renew and audit annually.

In 2012, our management system was awarded the EFQM 500 seal for "excellent, innovative and sustainable management", achieving the highest level of recognition based on the EFQM Excellence model (revalidated in 2022 until June 2025).

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In Europe
In Europe, the first European railway administrator to be awarded the Gold Seal of Excellence
In Spain
In Spain, the first public company of this size and importance to reach this level
500+
Adif belongs to the exclusive group of Spanish companies with a level of 500+ in the Excellence in Management Club.

Quality certifications

Certificate of compliance with ISO and UNE national and international regulatory requirements, as well as with all legally binding regulations
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Adif and Adif Alta Velocidad Quality Policy

Quality Policy of Adif and Adif Alta Velocidad (Adif High Speed)
The Quality Policy is the framework that establishes the lines of action of the organizations in matters of quality management.The Quality Policy not only must prove the commitment of the organization in this matter, but must also be aligned with the Mission, Vision, Values and Strategy of the company.
Politica_calidad.pdf download file type and size(PDF, 71 KB)