Ethics Channel

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The Adif-AV (Adif-High Speed) Code of Ethics, approved by the Board of Directors, aims to formalize the expected guidelines of integrity, responsibility and transparency for all the people who work at Adif-AV, in the day-to-day performance of their duties and in their professional relationships.

The Code of Ethics intends to translate the corporate values and principles of Adif-AV into desired behavior, taking as a starting point the culture of the organization, the applicable legislation and the entity's commitment to ethics and transparency.

Fight against fraud and corruption

The Institutional Declaration of the fight against fraud, made by the President of the entity, demonstrates the commitment to maintaining the highest standards in compliance with legal, ethical and moral standards and to adopting the principles of integrity, impartiality and honesty, implementing a policy of zero tolerance towards fraud and corruption.

The main objective of the institutional declaration is therefore to promote an ethical culture within the organization that will deter any type of fraudulent activity and make it possible to prevent and detect such activity.

The organization also has a Corporate Anti-Fraud Policy, being committed to good governance under the principles of ethics and transparency. It is also committed to ensuring the proper management of community funds, especially those stemming from the Recovery, Transformation and Resilience Plan, through a specific anti-fraud plan approved by the Board of Directors on January 25, 2022.

Ethics Channel

The Ethics Channel is the communication channel between Adif-AV (Adif - High Speed) and its stakeholders, as well as with society in general so that anyone can report possible breaches of the Code of Ethics and Conduct.

Only those notifications related to Adif-AV's Code of Ethics and Conduct will be considered.

Notification Form

ADIF and ADIF ALTA VELOCIDAD have an IT platform for submitting notifications, queries, raising doubts and/or complaints related to the application of our Code of Ethics and Conduct, as well as for reporting any possible breach or violation of ethics, legality and the rules governing the two entities, which can be accessed through the link at the bottom.

This communication platform is hosted on servers that meet the highest standards of cybersecurity in accordance with the provisions of the National Security Scheme, as well as the requirements of the General Data Protection Regulation and the Organic Law on Data Protection and Guarantee of Digital Rights.

All communications made through this Ethics Channel management platform will be encrypted and confidential. The option of making anonymous reports is also allowed, and it is not mandatory to identify yourself in the name field.  
However, if the sender wishes to receive information about the management of their notification and the resolution of the issue, they must provide an email address.

Please do not use the Ethics Channel to make malicious, unfounded allegations, or those lacking evidence to support the investigation, management and subsequent resolution of the alleged breaches notified.
Likewise, in relation to facts that may constitute fraud or irregularities linked to projects or operations financed with funds from the European Union, in addition to the internal Ethics Channel, you may use the channel set up for this purpose by the National Anti-Fraud Coordination Service.

For communications that are not related to the Code of Ethics and Conduct, the following channels are available:

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Email address
Available on the website. Virtual office for accessing information and online services
Customer Service Office.
Official complaints may be made in the Official Complaints Book found in train stations.