Quality and Customers

Adif and Adif - Alta Velocidad certify their management systems in accordance with IS0, UNE and EFQM standards with improvement plans which are renewed and audited annually.

European Seal of Excellence 500+

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The maximum level of acknowledgment for Management System according to the EFQM Excellence model.Awarded in 2012 and ratified in 2019 until May 2022.

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In Europe

In Europe, the first European railway administrator to be awarded the Gold Seal of Excellence

In Spain

In Spain, the first public company of this size and importance to reach this level

500+

Adif belongs to the exclusive group of Spanish companies with a level of 500+ in the Excellence in Management Club.

Quality certifications

Certificate of compliance with ISO and UNE national and international regulatory requirements, as well as with all legally binding regulations
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Adif and Adif Alta Velocidad Quality Policy

Quality Policy of Adif and Adif Alta Velocidad (Adif High Speed)
The Quality Policy is the framework that establishes the lines of action of the organizations in matters of quality management.The Quality Policy not only must prove the commitment of the organization in this matter, but must also be aligned with the Mission, Vision, Values and Strategy of the company.